County Seeks Explanation of 911 System Outage

News Release


Jul 05

County Seeks Explanation of 911 System Outage

PALM DESERT – At Supervisor John J. Benoit’s request, the Riverside County executive officer today sent letters to state and federal regulatory agencies seeking explanation of the 911 system outage that occurred June 27 and affected residents from Whitewater to Blythe.

In letters to the California Public Utilities Commission, California Governor’s Office of Emergency Services and Federal Communications Commission, the county is requesting that the agencies thoroughly investigate the cause of the outage and take steps to minimize the likelihood of a similar future occurrence.

“The public and first responders rely on 911 to be constantly operational, and it is highly concerning when this vital emergency service line is down for any amount of time,” said Supervisor John J. Benoit. “We are taking this matter seriously and seeking to give the residents of Riverside County a full explanation and assure them that safeguards are in place to prevent future interruptions.”

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